Shipping Methods
Customers can avail themselves of nationwide and worldwide shipping options while ordering online. We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and making payments for them separately. The shipping date depends on your preferred delivery location and delivery type. Please note for Outside Dhaka locations customers have to collect the delivery from their nearest courier branch.
| Delivery Location | Order Time | Delivery Type | Cost | Delivery Date |
|---|---|---|---|---|
| Inside Dhaka | 00:00 – 23:59 hrs | Standard | BDT. 60/-* | Within 3-5 working days |
| Inside Dhaka | 00:00 – 23:59 hrs | Express | BDT. 250/- | Within 48 hrs |
| Outside Dhaka | 00:00 – 23:59 hrs | Standard | BDT. 100/- | Within 4-6 working days |
| International | 00:00 – 23:59 hrs | Standard | Depends** | Within 6-10 days |
* Delivery inside Dhaka city is free if the order value is TK. 5000 or above.
*** International delivery costs depend on the country's location and parcel’s weight or size. Contact our service center to get an estimated International delivery cost.
How do I check the status of my order?
You can easily track your order using the Order History option after logging in to our website or calling our Service Center hotline.
My items haven’t arrived yet. What can I do?
At first, try to track orders using your order ID from the Order History page by logging in to our website or calling our Service Center hotline.
What if I am not there to receive the order?
Someone on your behalf can receive the order. In this case, we would require verification (phone, SMS, order ID, etc.) & fill up the acknowledgment form to receive the order.
What can I do in case of delayed delivery?
Sometimes due to unavoidable circumstances, the delivery may get delayed and it might exceed the mentioned delivery timeline above. If you have any queries regarding delivery, please call our Service Center hotline.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@majestic.com.
Contact us for any kind of assistance. We are available every day from 10.00 a.m. to 10.00 p.m.
