Exchange & Return

How long am I allowed to return my purchased product(s)?

Within 7 (Seven) days after the product is received.

Conditions for Return:

The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
The product must be unused and intact with tags.
Within 7 days of purchase.

What, if I lost the money receipt/tags/barcode?

It will be considered for losing the money receipt or invoice for exchanges. Provide us the purchased contact number in case of losing the money receipt or invoice for checking your purchased history.
The exchange offer will not be valid anymore for bending or tearing apart the tags or barcode.

From where I can exchange the product?

After purchasing any product(s) from our online store you can exchange it/them within 7 (Seven) days of the receiving* date. Send us your product(s) by your corresponding courier concerned with our Service Center. After receiving the product, we will contact you and arrange the shipment of your exchange product.

Note: If there is any problem from our side we will offer FREE Returns, Exchanges, or Refund otherwise the customer has to bear the return shipping expense.

How to return product (s) to us for Exchange or Refund?

SA Paribahan

Send the product to SA Paribahan at Uttara Branch.

Name: MAJESTIC

Contact number: 09614-222666

Note: Please send us the SA Paribahan receipt number for reference.

Sundarban Courier

Send the product to Sundarban Courier at Baridhara Branch.

Name: MAJESTIC

Contact number: 09614-222666

Note: Please send us the Sundarban Courier receipt number for reference.

Refund Policy

If you are not satisfied with your purchase, you can return the product and get a full refund.

For Online purchase: Please return the product to us concern with the Service Center and we will arrange the refund within 7 (Seven) days after receiving* the returned product(s) on fulfillment of our Exchange & Refund Conditions. (If there is any problem from our side we will offer FREE Returns, Exchanges or Refunds otherwise the customer has to bear the return shipping expense).

* Depending on the shipping method and carrier selection, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a reference number as we are not liable for return packages that are lost or stolen in transit. Without proof of receipt and delivery, MAJESTIC will not issue store credit for your returns.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@majestic.com.

09614-222666